Sallie Home - Shipping FAQ
Free Shipping Over $150*
At Sallie Home, we offer FREE SHIPPING on orders of $150 or more. (Only available for United States customers. Certain exclusions do apply)
Shipping and Delivery
When you choose Free Ground Shipping (7 Day), please allow 5-10 business days for your order to be processed and shipped out. Shipping times will vary, depending on whether your item is in-stock or on back order. We are a brick and mortar store, we do not have all our products stocked, but we will get your products to you as soon as possible.
For Bedding, Table Linens, and Furniture, please note the delivery time may be 2-4 weeks (for the Free Shipping option), as we special order many of these items. If you pay for expedited shipping, we will contact our warehouse and get these products to you ASAP. In the event that there is a delay, we will get in touch with you via Email or Phone as soon as possible.
In case the item is out-of-stock or back-ordered, we will notify you by e-mail, providing you with an estimated delivery time. Please check your e-mails.
We ship purchases via UPS Ground Service, so allow for 3-5 days for delivery, depending on location.
In order to avoid confusion, please note the following:
We DO NOT ship on Saturday and Sunday and orders placed after 1pm CST on Friday will not be processed or shipped until the following Monday.
Some items from Anna Weatherley, J.L. Coquet, Jaune de Chrome, Raynaud, and Varga on our website may appear to be in-stock, however, due to the large quantity of stock these items are kept at a separate location and will take longer to process. Free Shipping offers does not apply to items purchased at a discount or on sale.
Hawaii, Alaska & International Shipments
We are pleased to ship internationally and the shipping charges are determined on an individual basis. We do not provide Free Shipping for International Shipments. It is the buyer's responsibility for any custom duty fee that might be charged from delivery. How the import duty will be charged depends on each country's custom policies.
If you need express shipping, please call 1-888-733-3915 to request a rush order. You may also leave a comment during check-out.
At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping.
Questions about Shipping
At any time that you have questions about shipping and delivery times, please email us at Info@SallieHome.com or call us at 1-888-733-3915 and ask for Web Customer Service. Thank you!
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